Emerson Resort & Spa

My husband and I just spent a few nights at the resort. We stayed in the lodge. The staff couldn't have been any nicer. Our room was very comfy and clean with a beautiful view. We had breakfast & dinner both days at the Catamount Restaurant and the food was delicious. Looking forward to visiting again next year. Thank you to the staff.

This is rated a 3-star hotel, and it was tough to decide on whether it was a 3-star or 4-star property. Ultimately it is a 3-star property for several reasons: -On Friday night at 1 AM, the hotel had a big fire alarm and we were evacuated for approximately 1 hour. It appears that several rooms had their fire sprinklers go off. Thankfully, we were unaffected, but it obviously impacted our sleep the night before a day full of wedding-related festivities. I would have expected the hotel to offer some kind of discount, or perhaps even not charging us for that night, but instead the hotel told us that their management needed to have a meeting, etc. and would contact us later. As a seasoned traveler, this kind of inefficiency and delay seemed strange to me. -One of the hotel guests (I assume) approached me for a ride like I was an Uber driver, but he knew I was not. I did not know this stranger and it was one of the most bizarre experiences I've had. -The hotel restaurant is overpriced and expensive with Manhattan-like prices. On the positive side: -The staff is very courteous and goes out of their way to ensure you're aware of the amenities at the property like pickleball and renting bikes, and was very welcoming to us -Appreciated the bottles of water that were offered to us at the front desk -The location is very convenient for a wedding we had to go to across the street at the Foxfire Mountain House -The attached shops and "world's largest kalediscope" were unique touches to the property. -We got a suite, which was expensive, but we paid for what we got: a spacious room that was comfortable.

We got a deep tissue couples massage and it did not disappoint. Previous spas we’ve been to offered a deep tissue but the pressure was not nearly deep enough. You can tell these therapists at Emerson were trained and knew what spots to hit in the body. We left feeling impressed and beyond relaxed!